Company Description

What you can expect: Creatures Pet Store is not your average pet store, it never has been. It’s a funky 5000 plus square foot store with tons to see, in fact there are few stores that offer the sensory impact that Creatures does. Creatures has pets, lots of pets, this is what we mean when we say “a Real Pet Store”, in fact we sell Birds, Small animals, Reptiles, Fresh Water Fish, Salt Water Fish, Corals, Aquatic Plants, Amphibians, Spiders, and host of other living things like Hermit Crabs, Bugs, even Venus Fly Traps. Creatures Pet Store is known for the place to shop for anything reptile, or fish keeping.

At Creatures Pet Store we all have a strong dedication to quality pet care. We offer a daily diet of fresh, frozen, live, and commercially prepared foods, clean, safe, appropriate sized habitats, and socializing for the ones that need it. This dedication is necessary for optimum health and well being, and is the key to providing our customers top quality guaranteed pets. When you get a pet from Creatures you will know the animal was well cared for, healthy, eating a variety of foods, and ready for its new home.

Creatures Pet Store provides exceptional customer service and after sale support, our trained, experienced staff are here to help educate and inform.
This is why we are a one stop shop for all you pet’s needs.

Services: When you’re going on vacation or just need pet boarding, Creatures Pet store provides accommodations for a wide variety of pets. These include Arachnids, Birds, Fish, Reptiles and Small Animals. We offer experienced supervision for your pet for those times you are out of town or at work. Creatures is your pet’s home away from home, they will experience the same love and attention that you give them at home
Top 10 reason to shop at Creatures Pet Store:

1. Service: Exceptional customer service is what we do. Creature’s staff, our greatest asset is knowledgeable, passionate about what they do and ready to assist you.
2. Shop Local: Creatures Pet Store is a Victoria family owned and operated business.
3. Selection: Can you say “HUGE”, a livestock selection second to none, which also provides the staff with opportunities to hone their knowledge base, and share their knowledge with you.
4. Quality: We stock and stand behind a broad range of quality products to provide exciting and unique choices for you and your pets. Quality products make you successful, you can do it if you got the right tools!
5. Canadian: Creature’s supports local and Canadian companies, through in house purchasing decisions on what products are carried. Creatures stocks many locally made products from Victoria & other cities in British Columbia as well as a large variety of Canadian made products, especially in the dog & cat sections.
6. Guaranteed: Creature’s product and livestock guarantees (click here to read about Creature’s Guarantee policy).
7. Return Privileges: Creature’s product & livestock return policies (click here to read about Creature’s return policy).
8. Frequent Buyer Program: for dog and cat foods. (click here to read about Creature’s Frequent Buyer Program).
9. Delivery and Assembly: Creatures will deliver and/or assemble your purchase in many local areas including Sooke and Sidney. (click here to read about Creature’s Delivery/Assembly Service program).
10. Creature’s Animal Re-home Emergency Support Program (CARES Program). (click here to read about Creature’s CARES Program).
This is why we are a one stop shop for all your pet’s needs.

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Creatures Pet Store

770 Bay St Victoria, BC
(250) 382-3329

Open Hours

  • Monday10:00AM - 06:00PM
  • Tuesday10:00AM - 06:00PM
  • Wednesday10:00AM - 06:00PM
  • Thursday10:00AM - 06:00PM
  • Friday10:00AM - 06:00PM
  • Saturday09:30AM - 06:00PM
  • Sunday11:00AM - 05:00PM